Career Opportunities

Current Openings

MAINTENANCE ASSISTANT

JOB SUMMARY:

The Office Assistant for the Maintenance Director is responsible for coordinating all support request submitted to IT and Maintenance department, developing and distributing administrative reports, assisting with the implementation of systematic workflows,  answering the telephone, taking messages, and performing office duties needed to carry out the day-to-day operations of the department He/she will maintain a friendly, professional and caring attitude always. Must always maintain confidentiality.

Non-Exempt Position.

DUTIES AND RESPONSIBILITIES

Answers various Maintenance department telephone calls, emails, and transfers call appropriately.

Provide Tier I information technology support to staff which include, but is not limited to, reset of AD credentials, reset of Office365 applications, user device deployment, and peripheral inventory and reporting

Assist with active directory user account management including periodic audits of AD and Office365 systems.

Manage administrative reporting of organizations support system.

Collaborate with department directors and program managers in the development of workflows to enhance outcomes and production of day to day operations.

Assist in maintaining and reporting residential broadband, telephony, and video service activity in residential homes.

Assist with developing, reporting, and monitoring administrative performance indicator

Assists Maintenance Director/Transportation Driver with organizing work orders, documenting transportation trip and send the Director weekly reports.

Creates and maintains an annual report of facility filter replacements, annual facility fire inspections and Smoke detector batteries.

Maintains vehicle database Masterfile.

Oversee purchase order system and code to the correct program for Accounts Payable.

Works with Maintenance Director to verify transportation and Maintenance invoices.

Assists person served financial department in distribution of weekly and/or monthly personal account checks.

Greets the public with a smile and assists all visitors that come to the agency. For security purposes, the receptionist will remain at the front desk unless relieved for breaks and/or lunch. When visitors arrive, the receptionist will notify the appropriate staff.

Maintains supplies and MITC time for staff.

Always Maintains the highest standards of professionalism.

Always Has a caring and patient attitude.

Promotes and protects the rights of persons served, especially the right to freely make and express preferences in choices regarding their daily living and care, if such rights and choices are not detrimental to the person’s well-being.

Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS:

Required: High school diploma or GED and experience in clerical/office administrative duties. He/she must have a working knowledge of office management, typing, filing and the ability to work well with the public. Must have good verbal skills. Must have excellent customer service.

Preferred: Some experience working with individuals with disabilities

OTHER KNOWLEDGE AND ABILITIES:

He/she must have a caring and patient attitude.  He/she must have a working knowledge of the Albany Advocacy Resource Center’s Mission and Vision as well as the agency’s programs and services.  He/she must have a knowledge and understanding of the agency’s accreditation process and its value to the organization.

TYPICAL WORKING CONDITIONS:

A business office environment is provided to enable efficiency and productivity.

JOB RELATIONSHIPS:

He/She will be supervised by the Chief Financial Officer.

He/she will have no supervisory responsibilities over other employees.

The duties listed above are intended only as an illustration of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

 

PROJECT ARC CASE MANAGER 

JOB SUMMARY:

This position is hired by the Executive Director and the Project ARC Director.  He/she will be responsible for all tasks related to the individuals assigned to his/her caseload.

Non-Exempt Position.

DUTIES AND RESPONSIBILITIES

Assists in completing client intake forms and assessments.

Obtains medical and psychological evaluations

Assists in writing Individual Service Plans (ISP).

Assists in writing skills and behavioral programs for clients and in data collection.

Teaches skills to individuals that are based on the ISP and records individuals’ progress in activity notes.

Maintains contact with the individuals’ families.

Applies for Supplemental Security Income (SSI) and Social Security (SS) benefits and files reports.

Completes monthly reports and other assigned paperwork.

Monitors medication logs and self-administration of medicine, if applicable.

Serves as on-call case manager as scheduled.  In this capacity, he/she may be asked to operate the lift to assist non-ambulatory individuals in performing daily living skills.

Provides related services to individuals served:

Transportation (may involve operation of lift-equipped van)

Scheduling medical appointments

Counseling

Information/Referral

Shopping

Budgeting and money management

Completes training on all aspects of Regional MIS System as it pertains to individuals’ basic information, treatment plans, and progress notes; enters all in the system in a timely manner.

Promotes and protects consumers’ rights, especially the right to freely make and express preferences in choices regarding their daily living and care, as long as such rights/choices are not detrimental to consumers’ well-being.

Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS:

Required:  Bachelor’s degree in Sociology or related field and/or experience working with individuals with disabilities.  Must be able to bend, lift (up to 40 pounds up to one foot in height), and assist individuals in transferring to and from the lift.  Must have excellent customer service.

OTHER KNOWLEDGE AND ABILITIES:

He/she must be a mature person friendly, caring and who has good communication and organizational skills in order to prioritize duties and meet deadlines as they arise.  He/she must have a personal vehicle and a valid Georgia driver’s license and be willing and able to drive himself/herself to appointments, meetings, and to transport individuals served to appointments and events.  He/she must have a working knowledge of the Albany Advocacy Resource Center’s Mission and Vision as well as the agency’s programs and services.  He/she must have a knowledge and understanding of the agency’s accreditation process and its value to the organization.

TYPICAL WORKING CONDITIONS:

When required to work in the office, the environment will be that of a typical office atmosphere.  Frequent travel is expected as part of this job qualification.  Night and weekend travel on an on-call basis.

JOB RELATIONSHIPS:

He/She will be supervised by the Project ARC Director.

He/she will have no supervisory responsibilities over other employees.

The duties listed above are intended only as an illustration of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

DIRECTOR OF BILLING 

JOB SUMMARY:

The Director of Billing and Data Entry is a full-time position and the individual is supervised and reports to the Deputy Director.  He/she oversee all activities related to billing of services and other related activities as outlined below:

Exempt Position.

DUTIES AND RESPONSIBILITIES

Maintains “Medicaid Billing/Deposit” spreadsheet(s) that lists the following for all waiver programs: weekly billing, weekly denials, weekly voids, weekly deposits, and monthly breakdown.

Generate and reconciles the “Billing Reconciliation” spreadsheet(s) and email copies each week to Executive Director, Deputy Director, and designated CPA office staff.

Maintains “Client Services” spreadsheets (Extended 1 Person, Basic & Extended 2-3 Person, CRA services) that details each client’s yearly units/funding allocation that are used by billing department staff to bill each client’s weekly service.

Reads “Banner Messages” from Remittance Advice each week for any changes or updates that will affect weekly billing of services.

When required (client’s rate and/or services change) voids all necessary claims in order for Regional Office staff to revise PA so that billing can resume.

Ensure that as all new PA’s (Prior Authorizations) for Residential, Adult Day, ICWP and SOURCE are generated for each client they are entered into Therap so continuous billing will take place.

Complete and submit the monthly MIER’s (SFS Programmatic Report) billing for all services billed under the agency yearly contract which consist of the following services: CLS, CRA, CAG, Preschool, Autism, Project ARC, House of Hope, and Center for Housing Alternative, Mental Health (MH) and Treatment Court. Reconciles payments to invoiced amounts once payment has been received.

Completes a comprehensive “Outstanding Funds” monthly report for the Executive Director, Deputy Director, Board of Directors, and designated CPA office staff.

Completes a comprehensive audit (at minimum quarterly) of all services billed per client to ensure all billable services have been billed.

Assist with filing and maintaining all documentation that supports billing of all services.

In the absence of the Director of Billing Assistant downloads each Monday (from web portal) the Weekly Remittance Advice.

In the absence of the Director of Billing Assistant processes all billable services on a weekly basis in Therap system and corrects any errors in the billing files.

In the absence of the Director of Billing Assistant review and process “DMA Billing” on a monthly basis and submit to DCH for payment.

Ensures that subordinate staff completes all mandatory and required training.

Represents AARC at public and professional venues as designated and assigned.

Participates on committees and special projects and seeks additional responsibilities.

Serves as a member of the Management Team.

Participates as an active team player in senior management projects and taskforces, as assigned by the Executive Director.

Responsible for keeping any and all required qualifications, certifications or licenses current and attends all required trainings and professional development opportunities annually.

All other job duties as assigned.

QUALIFICATIONS:

Required:  High school diploma or equivalent GED; individual must possess good supervisory skills; good computer skills (must know Microsoft Office Suite of Applications). He/she must have 3 years’ experience working in a business office environment and in an electronic data base system. He/she must have a working knowledge of Medicaid billing, legible handwriting and pleasant personality.

OTHER KNOWLEDGE AND ABILITIES:

He/she shall have a caring and patient attitude, knowledge of how to operate all business-related office equipment (calculators, fax machines, copiers, etc.). He/she must have working knowledge of Albany ARC’s Mission and Vision, as well as knowledge of the agency’s programs and services. He/she must have the ability to meet deadlines as they arise and be able to prioritize duties. He/she must have knowledge of the agency’s accreditation process and its value to the organization. He/she must be able to work well with others.

TYPICAL WORKING CONDITIONS:

A business office environment is provided to enable efficiency and productivity. Travel is seldom required; when necessary only as part of further training and staff development regarding this position.

JOB RELATIONSHIPS:

He/she will be supervised by the Executive Director.

He/she will have supervisory responsibilities over three (3) other employees.

 

Direct Support Professional:  J1241804  We are looking for people with the talent, ability and character to take responsibility for the day-to-day care of the Individuals served by Albany Advocacy Resource Center (AARC). If you want to make a difference in these Individual's lives and in your community as a whole, this is a wonderful opportunity. AARC offers extensive training for this position if you have a respectful, understanding, dedicated, responsible, flexible, and willingness to learn attitude.  If you would like to learn more about this position, please complete this online application.

ICWP Case Manager, Contract - Part-Time:  J5241803 This is a great opportunity for a qualified individual who wants to work approximately 120 hours per month. The ICWP Case Manager is responsible for the overall enhanced primary case management of those individuals who have been assigned to their caseload. This position  must demonstrate successful team participation, good written and verbal communication skills, knowledge of local, state, and regional resources and willingness to establish community networks.  Must demonstrate a professional and personal commitment to advocacy, creativity, and ethics with an emphasis on promoting and implementing self-directed care.

Compensation

The ICWP Case Manager has an assigned caseload of individuals who are scheduled for 6 hours of service per month.  The ICWP Case Manager sets their own schedule for delivering those 6 hours of service.

 

APPLY HERE.